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TriNet review from Fairfield
September 26, 2019

TriNet review from Fairfield

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

Employees can view most anything from their own payroll to benefits. It is, for the most part, easy for them to access and keep up with PTO or to change things such as marital status.
  • Managing employees by department or location is easy.
  • Changing employee from one job to another takes less time.
  • Finding employee pay history or time off is also a great benefit.
  • The only thing I would say is a little more detailed training videos for management to access so they can learn even more about the benefits of using TriNet.
I had an employee who filled out the I-9 wrong but submitted it. I used the chat feature on a Saturday and got everything changed so she could redo it first thing Monday morning. The Chat service is great during off-hours and the customer service is fantastic during working hours.
A bit tricky to use some features unless you have the time to either review video training or know someone else who can assist you. But for basic features, it is very easy to use.
  • When we first got with TriNet our PTO time was a total mess. It took close to a year for everything to get straightened out. I still think some times were off but we settled and moved on.
TriNet is pretty easy to use. There are some things I have not yet utilized and look forward to doing so. Working with new hires on TriNet has made things much easier and everything is in one place from the forms to I-9s. I have had to change marital status and pay raises here and it was tricky the first time but once you use it, it is a breeze.

TriNet Feature Ratings

9.2
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
9
9.6
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
Reimbursement management
9
4.0
Approval workflow
4
Balance details
4
Annual carry-forward and encashment
4
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated