Item: TriNet
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

TriNet is used by our entire organization. It supports our business in ways that our previous PEO did not. It takes care of our Payroll and Human Resource needs and is a great resource for myself (being the only HR Representative for the company with minimal experience in this field). Since we have had TriNet, there is less room for error in the different areas of our business.

Pros and Cons

Human Resource Knowledge - The HR Capital Business Partner has been a PHENOMENAL resource for myself and the company. Especially with the COVID situation and how we had to handle this with the employees (communications, establishing a process to determine work status of employees, etc). I would not be able to do my job successfully without our TriNet Rep. She has been a key component in the TriNet implementation being a success.
User Interface on TriNet Portal - The UI of the Portal is user-friendly and easy to navigate. The capabilities it has (Expense Report System, Time Clock System, Performance Reviews, Hiring Application, Trainings etc). provides a lot of opportunity for the company to utilize it and establish new programs and policies within their organization.

Internal Communication on Portal - Being an Administrator on TriNet, I have the capability of posting announcements company-wide. It only allows text, and there is no room for customization. I send out company-wide emails and I think it would be great to transition this to the TriNet Portal, but only if we could customize these posts (images, fonts, colors etc).

Support Rating

I had no prior HR experience before starting my position at the company. When I started with my company, we had just brought out TriNet. They have been a great resource to bring me up to speed on HR processes. I am still learning every day, as I come across new situations that I need TriNet's assistance on. When I have reached out to the Solution Center, they are always quick to help and answer my inquiries.

Usability

Overall, there is a lot you can do with TriNet. From Payroll, the Expense Application, establishing Human Resource Policies/Programs, Job Posting Application, Performance Reviews and setting Goals, etc.

Return on Investment

Improved payroll accuracy.
Ensured HR compliance.
More efficient with current programs using one application (Recruitment, Hiring, Expense Reports, Payroll, Time Clock System, 401K and Benefit Info, Review Application).

COVID-19 Support

TriNet has been a huge help during the COVID pandemic. We have worked with our Human Capital Business Partner on creating communications to employees, establishing a process for determining work status of employees, and terminations etc.

Likelihood to Recommend

TriNet takes on the responsibility of our Payroll and Human Resource needs. With their support in these areas, there is less room for error and more opportunity to be compliant and more efficient.

TriNet has made it so we can take care of our employees in the best way possible!

Overall Satisfaction with TriNet