Overall Satisfaction with TriNet
TriNet is our HR Platform. We use it with all HR functions, some hiring, performance and evaluation, and of course benefits and payroll.
- Platform accessibility.
- Benefit selection.
- Payroll.
- Performance and evaluation are good.
- Ownership of issues - things get passed around.
- Client reps and then no client reps and then back to client reps but they just interface opposed to solve things.
- Mistakes on TriNet's part take a long time to be fixed. Months.
- First PEO so it was awesome at first b/c we didn't have this stuff before.
- We are a better organization b/c of TriNet.
- Operations workload has decreased.
- Need more tutorials for end users (staff) FE - performance, goal setting,
The platform updated as the laws changed and we received info and support on remote work and the Cares Act tax credits and stuff like that.
I will find out.