Item: TriNet
Rating: 8
Author: Gregory Sizelove

Use Cases and Deployment Scope

It allows us to be a truly remote business across 8 States, ensuring we are compliant in each and allowing us to offer proper benefits. Also, it allows us to support other HR functions and post our open positions.

Pros and Cons

Customer Service
Response time
Promoting seminars that may be of interest

I'm often locked out and need to reset my password on the portal
Better salary comparison functionality as part of the regular offering

Support Rating

Being in 8 States allows us to track all pertinent information, process payroll, and track time off and expenses. It's fairly user-friendly.

Usability

The platform is user-friendly or the CS team does a good job of walking you through things.

Return on Investment

Competitive benefit offering for recruiting and retention
streamline processes including payroll, time tracking, and expenses
Ensure HR compliance across multiple states

COVID-19 Support

We are 100% remote.

Key Insights

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

Yes

Would you buy TriNet again?

Yes

Likelihood to Recommend

TriNet is well suited for a small company that doesn't have the HR bandwidth nor the ability to offer competitive benefits.

TriNet works well even for Kids(books)

Overall Satisfaction with TriNet