TriNet has been a good fit for our small organization
January 31, 2023

TriNet has been a good fit for our small organization

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet handles all of our HR and payroll needs. As a small organization, we don't have these capacities in-house, and TriNet has allowed us to streamline our HR and payroll processes so that they are efficient and demand minimal staff time. Employees are able to manage their own benefits, leave, and other needs right through TriNet's platform, reducing the overall administrative burden on our organization.

Pros

  • Benefits enrollment
  • Time off tracking
  • Payroll

Cons

  • Because so many things are automated, it can be hard to make exceptions or go back and correct errors
Customer service is pretty responsive, though you typically don't get an immediate response, likely because they have many clients they are working with. It can sometimes take several back and forth conversations to fully resolve an issue.
It is pretty easy to find what you need within the TriNet platform, and they have many good tools and resources available. Sometimes things seem a bit hidden and harder to find.
  • TriNet has reduced the time spent on HR and administrative tasks
  • We feel more confident that we are within HR compliance
  • Payroll is a streamlined process
TriNet provided covid-specific resources, such as sample policies, trainings on federal covid leave rules, etc

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

Yes

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

For a small organization with limited administrative/HR capacity in-house, TriNet is a great option. They handle so much of the administrative burden and employees are able to communicate directly with TriNet, removing the burden on the organization to manage every employee matter related to benefits, time off, etc. Because much of TriNet is automated, it can sometimes be hard to adapt to unique situations or employee needs, that typically requires some back and forth conversations with a company rep.

TriNet Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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