Great company
August 20, 2024

Great company

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TriNet

TriNet has helped us with processing our payroll and general HR questions. Payroll is a huge help for reporting purposes. The assistance with HR questions are given on the federal level and they give advice on best practices as to how to word policies to specify parameters of those that are not very specific. The reports make it very easy to lookup information about employees to provide the information to management, especially when there are a lot of employees to pull information on.

Pros

  • Payroll
  • Reports
  • HR Guidance

Cons

  • The reports are a little difficult to manipulate to pull only the information you want to pull. It's easier at this point to pull the provided report and delete/hide the information you don't want.
  • I do not have this information for the company.
It's generally user friendly on the basic level, but manipulating reports to bring only the information you want is a little complex and hard to follow the flow.
I usually get a response with an answer that solves my issue within 2 days.

Do you think TriNet delivers good value for the price?

Yes

Are you happy with TriNet's feature set?

Yes

Did TriNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of TriNet go as expected?

I wasn't involved with the implementation phase

Would you buy TriNet again?

Yes

The staff is well versed in payroll and HR. If your representative doesn't know the answer they can get you in touch with someone on staff that can get an answer. The payroll feature does glitch a little bit every now and then. I have had to make sure to save all that I enter and download the preview reports as proof of what I submitted versus what was processed. If this is provided they have waived the admin fees for the special payroll to fix the issue.

TriNet Feature Ratings

9.7
Employee demographic data
9
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.8
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Asset Management ()
Not Rated
9.7
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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