Helped to manage the complexities of HR software selection
August 16, 2019

Helped to manage the complexities of HR software selection

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Buyers

I have been working with a large non-profit organisation for 3 months, leading the sourcing, procurement and implementation of a new HR management software project. To support the research to enable vendor selection I used a number of comparison sites, combined with peer insight and internal recommendations. I downloaded the TrustRadius HR buying guide to support the vendor shortlisting process and gained further insight via the product comparison tables, which I found most helpful in their clarity of layout and inclusion of user feedback statements. Following summarising the findings, this was shared with the HR Director, Finance Director and Project team to support the decision making process.
  • To understand my options (i.e. build my short list or long list)
  • To compare products
  • To determine what to ask a vendor
  • To confirm my decision
  • To find evidence to support my recommendation to colleagues or my client
Within software reviews I consider number of reviews per product for validation, user comments and insights, reviewer relevance (based on company size), key product facts and relative scoring mechanisms to benchmark the products. The most valuable reviews enable transparent configurable product side-by-side feature comparison, metrics on indicative product cost and company background information.
Having the review resource was fundamental to the planning process for vendor/product selection. There are so many products in the marketplace, that without the insight from reviews the process would take far longer and be more challenging to compare product functionality. The review provided clear, relevant insight and support informed decision making, without the need to contact each supplier separately. As a free resource, this was invaluable.
The key resource I utilised was the buyer's guide, which included enough information to cover my requirements on the vendors that were listed therein. I found the buyers guide included additional information around the buying process which I had not considered, but was very useful. The vendor information provided supported product comparison, generated some questions for the RFP, and validated aspects of the selection process.
  • Free content with no obligation is a great lead-in!
  • Rich content thoughtfully compiled, and presented in a user friendly format.
  • Having access to the level of expertise shown in TrustRadius content is a godsend for anybody making buying decisions supported by their reviews / guides.
  • No really got any improvements, it worked fin for me as-is - sorry
In my research I used the following resources / sites: Gartner, SoftwareAdvice, G2, Capterra and general reviews of vendor websites/discussions with vendors. [I also used] Additional insights from the HR director and other companies where I have contacts. The reviews in the TrustRadius buyer's guide were 1st rate and provided food for thought on areas not previously captured in the above.
The format of TrustRadius search is clearer than some competitors and their appeared to be more products returned on searches. I found the overview presented from searches most useful and informative. The hyperlinks below each product summary are also very helpful. The level of detail on product reviews is excellent and richer than some competitor review sites. An standout feature of TrustRadius over its competitors for me was ease of use and navigation.
It's a no-brainer. TrustRadius takes all of the insights captured from other consumers and all of the insights from SME's and makes it available in a structured and accessible format, easily searchable. Anybody who is responsible for sourcing and buying software would be crazy to not utilise this resource!