Valuable Reviews in the Purchasing Process
June 07, 2023

Valuable Reviews in the Purchasing Process

David Calvert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Buyers

Although I found my way to TrustRadius for Buyers by providing reviews for other software purchases, I ended up using it to check out the reviews on other software products as well. We have ended up using it as a conversation starter during the evaluation process for any new software products we are considering, as TrustRadius for Buyers has a good range of reviews for most products. Although we may not end up agreeing with most reviewers, it is a great starting point for understanding the range of product capabilities and ease of onboarding for volunteers.
  • Lots of relevant reviews
  • Easy to navigate
  • Wide range of products reviewed
  • Quality reviewers
  • More integration of video reviews
  • Other software products unique to Houses of Worship
  • integration/comparison with other review sites
  • More information for high level purchase decisions
  • Great resource for the brainstorming phase of product purchases
  • Easily available to all parties in the decision-making process
The products we use did not require analyst reports, but we did consider rankings for a couple products that we looked at. We liked that that information was available, but we did not like the amount of jargon and detail we had to navigate for some of the simpler answers we were looking for. It was simply too much for our small business needs.
We like to look at product reviews from individual purchasers/users, and we like to see what feature ratings are included. Seeing a list of integrations is helpful, but not necessary for most products. Any time there is a sample from a product, whether a screen shot or video of use, we are grateful for that information too.
We use TrustRadius for Buyers equally with Capterra - although Capterra has some more integrated video reviews, we appreciate how TrustRadius for Buyers sources their reviewers and vets the reviews before they are posted. We have only glanced at SourceForge for a few things, as TrustRadius for Buyers is our go-to for finding reviews on products we are considering.
TrustRadius for Buyers is well-suited for the initial process of evaluating software products. You can find a wide range of reviews by reputable reviewers (non-anonymous) for most products on the market. If you are looking for the final say on a product, TrustRadius for Buyers might not be your last stop; many reviews tend to be streamlined and less detailed for easier and/or quicker reading.