TR allows you to find your MVP customers!
September 19, 2019

TR allows you to find your MVP customers!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

We use TrustRadius to gain customer reviews on our product and gain advocates by seeing who the real MVPs are. Those are the folks that opt in to be a reference.

This solves the problem of gaining references without trying go out and search and ask. Once a customer gives us a 7 or higher rating they get asked the question and they get opted in automatically.
  • The curated questions we can ask to show off our features over our competitors.
  • Tagging reviews and using those quotes for other marketing materials.
  • The widget tool to create webpages with the best quotes.
  • Getting reviews organically. We run into problems of being static on review count.
  • For each campaign we run, we receive about 100 new reviews from customers.
I am able to widen my pool of customer references to tap into. Making it easier to provide my sales teams with happy customer who rave about ON24.
Being able to curate our own questions with TrustRadius makes it easier for us to direct customers into telling our story and value of our product.
TrustRadius does a very good job of providing us with some critical information. What others are comparing us to. It gives us the edge, and we can better evaluate an account based on the criteria.