Thanks, TrustRadius!
October 07, 2024

Thanks, TrustRadius!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TrustRadius for Vendors

We use the TrustRadius for Vendors platform to learn more from our customers about features they enjoy, as well as feedback about our customer service and product. TrustRadius for Vendors has helped our reputation management team have a better idea about where we land online and how we can better serve our clients. We check this site daily.

Pros

  • TrustScore
  • How Paycom Differs From Its Competitors
  • Awards section

Cons

  • I would like to learn more about the awards in the vendor portal (awarded vs on track to win).
  • I would like to have reps come prepared with agendas and ways to improve our rating.
  • I would like to see more reports.
  • We are excited to use the widget features on our vendor profile
  • Product listings
  • Badges
We use this feature, but it's outside of my team so I am unable to provide feedback here.
We appreciate the chance to provide incentivized review campaigns to our engaged customers. Not all review sites have this option, and we like that TrustRadius for Vendors does.
I like the vendor portal - we have had some issues with logging in in the past, but our rep has helped.
We appreciate being able to incentivize reviews. We also appreciate TrustRadius' clean and clear interface.

Do you think TrustRadius for Vendors delivers good value for the price?

Yes

Are you happy with TrustRadius for Vendors's feature set?

Yes

Did TrustRadius for Vendors live up to sales and marketing promises?

Yes

Did implementation of TrustRadius for Vendors go as expected?

Yes

Would you buy TrustRadius for Vendors again?

Yes

TrustRadius for Vendors is a wonderful resource for HR and Payroll solutions, which is what we use it for most. I appreciate the clear and clean format of our profile and the support from our rep. I have not used TrustRadius for Vendors in a capacity where it is less appropriate - it has served its purpose well so far.

Comments

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