Satisfied with Programmatic Messaging
October 02, 2023
Satisfied with Programmatic Messaging
Score 8 out of 10
Vetted Review
Verified User
Modules Used
- Programmable SMS
Overall Satisfaction with Twilio
Passengers onboard aircraft with our hardware installed are able to send SMS messages to people on the ground. We use Twilio to facilitate private conversations between the aircraft passengers and their contacts. Twilio allows us to provide this functionality such that the people on the ground do not need to install any additional apps; they simply use their normal text messaging app to read and reply to messages from the user flying on the aircraft.
- Sending SMS messages
- Receiving SMS messages
- Uptime
- Easier regulatory registration (not necessarily Twilio's fault that this is hard)
- Our business would not exist without programmatic SMS
We use the SMS and WhatsApp channels. We do not have any plans to expand into any further messaging categories.
The additional of the WhatsApp messaging channel allow us to expand into a new business category. Specifically, the WhatsApp messaging channel grants our product to have stronger international support in countries that do not use SMS messaging as commonly as people in United States do. Beyond this, our use case is fairly simple.
Do you think Twilio delivers good value for the price?
Yes
Are you happy with Twilio's feature set?
Yes
Did Twilio live up to sales and marketing promises?
Yes
Did implementation of Twilio go as expected?
Yes
Would you buy Twilio again?
Yes