In my experience, Unbelievable incompetent support and systems are brokan in multiple places
August 28, 2023
In my experience, Unbelievable incompetent support and systems are brokan in multiple places
Score 1 out of 10
Vetted Review
Verified User
Modules Used
- SendGrid Marketing Campaigns
Overall Satisfaction with Twilio SendGrid
Marketing email campaigns - sending to over 40,000 customers
- To me, their spam testers seem good
- and drag and drop editors
- flexibility with custom fields etc
- In my opinion, their support is terrible
- I think their systems are broken in multiple places ( especially around support )
- Completely halted email campaigns
Do you think Twilio SendGrid delivers good value for the price?
Not sure
Are you happy with Twilio SendGrid's feature set?
Yes
Did Twilio SendGrid live up to sales and marketing promises?
No
Did implementation of Twilio SendGrid go as expected?
No
Would you buy Twilio SendGrid again?
No