Twilio SMS services are AOK :-)
April 11, 2017
Twilio SMS services are AOK :-)
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Programmable SMS
Overall Satisfaction with Twilio
Twilio SMS is integrated in our SaaS application called the Atrium by LSPWare LLC. It will send SMS text messages to interpreters asking them if they can accept an interpretation job. They can respond via SMS if they are interested in the job. These SMS text messages are fully integrated into the product and will automatically assign interpreters to jobs.
- Twilio's interface (web site) is very intuitive and modern to use.
- Twilio's services are growing. We started to use their phone number formatting service (free) to recognize what country the phone number came from and how to format it in their locale.
- We plan to use additional services in Twilio like using multiple local phone numbers for some of our larger clients that send tens of thousands of text messages.
- Twilio's logs could be better. There are times I want to report on how many outgoing and incoming SMS messages I have sent via the app. This information is obtainable but could be improved upon by more filters.
- SMS Messages is a very important service we provide to our customers. They expect this feature to be available for our product.
- We do not have many (if any) outages from Twilio. In fact, I can not think of any off hand.