UKG paving the way to improved employee support and service efficiencies!
August 04, 2022
UKG paving the way to improved employee support and service efficiencies!

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro
UKG Pro is our main HRIS used for HR and payroll functions. When we implemented UKG Pro, it was the organization's first time moving to the self-service system not just for the HR and payroll team but for managers and employees across the company. Our goal was to introduce a system that would help us bring about more efficiency, process improvement, accessibility, and autonomy when it comes to employee information. We were also looking for a system with AI capabilities when it comes to ATS and reporting.
- BI/Reporting functionalities allow for great customization of reports which you can also schedule. This is very beneficial because it helps to automate many of your processes. We have performance review reports set up, termination reports, probationary reports, and new hire reports to name a few.
- The onboarding module allows bringing more efficiency to the new hire onboarding process by ensuring valuable information is shared with the new team member through their onboarding journey. We have received great feedback from new hires that completing the onboarding module takes away much of the first-day stress!
- Ease of access to employee information for both managers and employees. You can easily reference/print/download necessary documents such as pay statements, T4, training records, and performance reviews.
- The ability to capture diversity data especially through Recruiting and Onboarding
- Ease of document flow through from Recruiting to Core (ex. offer letters)
- Engagement features to enhance employee experience on homepage (polls, comment box, chat option, embed videos)
- Process automation
- Ease of access to employee information
- All in one platform capturing multiple HR functions (recruiting, onboarding, performance, communication)
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
Yes
Did implementation of UKG Pro go as expected?
Yes
Would you buy UKG Pro again?
Yes
Since implementing UKG we are able to manage the following through one centralized platform: Employee file management, Recruiting, Onboarding, Employee communication, Payroll, Performance management and Analytics