Overall Satisfaction with UKG Pro
UKG is used for all of our HR needs and is our current ATS. Everyone in the company uses it on a daily basis. It is used to maintain employee files, benefits, leaves, timecards, applicants, job postings, etc. All the systems are mostly intertwined so that they carry over from different "Gateways" that UKG offers. For example, there is a 'Recruitment Gateway,' which is where all applicants and job postings are held. Once interviews are held and an applicant is hired in that Gateway, they get transferred over to the 'Onboarding Gateway.' There is where some new hire paperwork is held and can be completed by the new hire. Once that is completed, we can launch them into UKG Core, and that is where the employee file will be created, and all their personal info (SS number, DOB, Tax Info, Direct Deposit, etc.) will be held. We also run reports out of UKG, which is helpful in determining data for audits/recruitment/retention needs.
- Recruiting Gateway - easy to use and has some good features.
- Onboarding Gateway - easy to use as well.
- Changing Employee Info - easy to change location/personal info/etc.
- Indeed Easy Apply Integration - has been down for a long time due to issues, but it makes it difficult because this is a useful feature that we have to manually add applicants to positions.
- Recruiting Gateway - there are issues with re-hiring previous employees and hiring current interns because the email is always linked to the organization's email if hired in the system. No easy way to do this.
- More features in the Recruiting Gateway - it would be nice to have more options for moving candidates around and creating a way to send mass emails to a pool of applicants created.
- Ability to easily find information on employees/candidates due to all platforms "talking" to each other.
- Not having any alert/reminder ability in Recruitment Gateway to track applicants is not beneficial.
- The ability to use UKG to post positions on other sites means we don't have to do many other sites individually - doesn't have access to any site but the main majority of big sites.
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UKG Pro go as expected?
I wasn't involved with the implementation phase
Would you buy UKG Pro again?
Yes
UKG Pro has many different "Gateways" that allow all ATS/Onboarding/Employee matters to occur under its UKG umbrella. You can use UKG for all HR/Recruitment related matters without needing additional sources/applications to do so.