UKG Pro - What Every Organization Needs to Succeed
November 15, 2022

UKG Pro - What Every Organization Needs to Succeed

Sheila Robinson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

TWM currently uses UKG Pro to upload employee data into UKG Dimensions where we use the Time & Attendance application. The problems the product addresses is solving the ability for managers to quickly edit employee timesheets, and to review/edit/approve employee time-off requests. Also, the timesheet approval process is significantly cleaner than our previous application.
  • Streamline timesheet approvals
  • Quickly approve or deny time-off request
  • Ability to comment on an ee's punches for a particular day
  • Ability to transfer employee's into other labor categories
  • Our employee's struggle with duplicate timesheet punches; UKG should implement functionality to disqualify or automatically remove a duplicate punch
  • Historical edit functionality should be "part of the package" for HR & Payroll staff, not a "add-on".
  • I find running canned reports to be a little cumbersome & clumsey; seems it could be more user friendly
  • The ability to rate the ROI is not at my level of the organization
  • The ability to rate the ROI is not at my level of the organization
  • The ability to rate the ROI is not at my level of the organization
My organization previously used Ultimate Time Management, and the UKG Pro suite of products has a much more robust platform that other applications

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

In my opinion, the UKG Pro suite is pretty user friendly for the end user
I'm not sure as our parent company is much closer to this information
The UKG Pro suite is well suited for any industry that has an hourly population of employee's. I don't think it is well suited for professional rolls

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
6
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
6
Pay calculation
1
Support for external payroll vendors
1
Off-cycle/On-Demand payment
1
Benefit plan administration
10
Direct deposit files
1
Salary revision and increment management
5
Approval workflow
7
Annual carry-forward and encashment
2
Update personal information
7
View job history
6
Performance plans
8
Review status tracking
5
Multiple review frequency
5
Create succession plans/pools
6
Candidate ranking
3
Candidate search
3
New hire portal
10
Manager tracking tools
10
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
10
Performance tracking
5
Job Requisition Management
5
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
5