Overall Satisfaction with UKG Pro
TWM currently uses UKG Pro to upload employee data into UKG Dimensions where we use the Time & Attendance application. The problems the product addresses is solving the ability for managers to quickly edit employee timesheets, and to review/edit/approve employee time-off requests. Also, the timesheet approval process is significantly cleaner than our previous application.
- Streamline timesheet approvals
- Quickly approve or deny time-off request
- Ability to comment on an ee's punches for a particular day
- Ability to transfer employee's into other labor categories
- Our employee's struggle with duplicate timesheet punches; UKG should implement functionality to disqualify or automatically remove a duplicate punch
- Historical edit functionality should be "part of the package" for HR & Payroll staff, not a "add-on".
- I find running canned reports to be a little cumbersome & clumsey; seems it could be more user friendly
- The ability to rate the ROI is not at my level of the organization
- The ability to rate the ROI is not at my level of the organization
- The ability to rate the ROI is not at my level of the organization
My organization previously used Ultimate Time Management, and the UKG Pro suite of products has a much more robust platform that other applications
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UKG Pro go as expected?
Yes
Would you buy UKG Pro again?
Yes
I'm not sure as our parent company is much closer to this information