UKG is a Full Suite of Powerful HRIS Products.
November 28, 2024

UKG is a Full Suite of Powerful HRIS Products.

Candace Morehouse | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We have the full suite of UKG products. We must use the HRSD to streamline workflows via People Assist requests, and the Document Manager houses our certifications and licensure (which we have a lot of since we are a healthcare organization). We look forward to fully integrating the WFM timekeeping system with the UKG HCM.

Pros

  • Document organization and filing.
  • Business workflows and processes.
  • Scheduling and timekeeping.
  • Benefits administration.

Cons

  • None of the various modules are fully integrated.
  • API interfaces sometimes fail.
  • Some products, such as the HRSD, don't have a clear road map.
  • The annual performance review process is streamlined and tied to salary worksheets for merit increases.
  • Advanced scheduling helps us to flex staff off when business levels are low.
  • Easy to keep track of expenses during common date merit increase.
Documentation is centralized in the HRSD, and payroll is centralized in UKG; there is no need to contract with outside vendors. Everything in one place is a seamless experience for the manager and employee.
I am the Total Rewards specialist, and UKG has provided the tools I need (via reporting, salary plans, goals plans, etc.) to review equity and pay grades across departments and the organization. With one glance, I can review reports showing me exactly where we are regarding salary equity and compression.
  • Ascentis (discontinued)
UKG is far more powerful, with a fully integrated suite of advanced modules. Integrating AI is a priority, and this is in line with the currently evolving way of doing business.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

As a hospital with 1300 employees, we find that UKG is fully scalable and addresses all our needs with one product. UKG offers the Ready solution, which is aimed at smaller organizations. There are several different benefit solutions. Because of the other offerings, UKG products would work well for large, global organizations and smaller businesses that need automation and technology for payroll and timekeeping.

UKG Pro Feature Ratings

8.1
Employee demographic data
9
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
7
8.0
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
8
Direct deposit files
Not Rated
Salary revision and increment management
8
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
7.2
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
7
Employee recognition
8
7.0
Tracking of all physical assets
7
7.0
Report builder
8
Pre-built reports
6
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
6.8
Performance plans
8
Performance improvement plans
7
Review status tracking
6
Review reminders
6
Multiple review frequency
7
6.3
Create succession plans/pools
7
Candidate ranking
6
Candidate search
6
Candidate development
6
6.5
New hire portal
7
Manager tracking tools
6
7.5
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
7
Performance tracking
7
7.3
Job Requisition Management
8
Company Website Posting
7
Publish to Social Media
7
Job Search Site Posting
7
Duplicate Candidate Prevention
8
Applicant Tracking
7
Notifications and Alerts
7

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented a year ago
    Thank you so much for your wonderful feedback, Candace! We truly appreciate it.

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