Full Service HR Management with UKG Pro
April 24, 2025

Full Service HR Management with UKG Pro

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

UKG Pro is used for all our HR, payroll, training, and workforce management solutions. This replaced three legacy systems and combined them into one. I use this for viewing my pay, selecting my benfits, submitting my yearly reviews and taking HR training courses. Overall this software provides quite a bit of information all in one place.

Pros

  • viewing payroll
  • seeing selected benefits
  • tracking career development

Cons

  • personal deveopment is hard to configure and view
  • some viewing windows are not intuitive to navigate
  • provide better options for exporting reports and data
  • streamlined the HR management into one tool
  • encoruages enployee engagement by going to one place for information instead of multipile locations
  • provides tools for tracking and viewing training media
This allowed the benefits portal to be moved into one tool eliminating the need for other software. UKG Pro is more intiutive and is easier for employees to view and select their benefit choices. It also streamlined the yearly review process into a central location that both emplyees and managers can view and process.
It is very easy to see pay statements and I was able to catch a deduction for my HSA plan that was not what I had wanted. I was able to contact payroll and resolve the issue before the next pay period. It also tracks my time off so I know exactly what time i have available.
Workday has more features like better payroll integration and talent managment and training but seems to be less user friendly than UKG Pro. UKG Pro also appears less bloated and a more refined user interface but with less robust features in certain areas. Workday seems to have better integration with third party scheduling tools.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

This is pretty good software for one fits all solution for companies large and small. It provides information that used to be seperated in several different software solutions previously. As a full HR management solution some of the options are somewhat generic and lack depth, and some are not utilized by our HR department at all.

UKG Pro Feature Ratings

6.7
Employee demographic data
7
Employment history
6
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
8.2
Pay calculation
9
Support for external payroll vendors
7
Off-cycle/On-Demand payment
7
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
7.7
Approval workflow
7
Balance details
8
Annual carry-forward and encashment
8
7.2
View and generate pay and benefit information
8
Update personal information
8
View job history
7
View company policy documentation
7
Employee recognition
6
8.0
Tracking of all physical assets
8
6.7
Report builder
8
Pre-built reports
6
Ability to combine HR data with external data
6
Integration with other HR capabilities ()
Not Rated
7.2
Performance plans
8
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
7.0
Create succession plans/pools
7
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
6.5
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
6
Performance tracking
6
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented 5 months ago
    Thank you so much for taking the time to share your feedback

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