From the Trenches
July 01, 2025

From the Trenches

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

we have many properties and need to be able to do labor distributions by property. UKG helps us to do that

Pros

  • Open enrollment benefits
  • Payroll
  • BI

Cons

  • customer service- rapid response
  • UTM
  • Integration with other platforms
  • UKG is the center of the data information
  • Reporting
It facilitated the processing to become paperless
It touches different areas of the employment cycle.

Do you think UKG Pro delivers good value for the price?

Not sure

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

It is a very good , complex system

UKG Pro Feature Ratings

7.0
Employee demographic data
8
Employment history
4
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
8.2
Pay calculation
9
Support for external payroll vendors
7
Off-cycle/On-Demand payment
9
Benefit plan administration
8
Direct deposit files
8
8.0
Approval workflow
8
8.3
View and generate pay and benefit information
9
Update personal information
8
View job history
9
View company policy documentation
7
Asset Management ()
Not Rated
8.0
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
8.5
Performance plans
8
Review reminders
9
Not Rated
Candidate ranking
Not Rated
8.0
New hire portal
8
Not Rated
Line-of sight-visibility
Not Rated
8.0
Company Website Posting
8

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented 6 months ago
    We appreciate your feedback

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