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5 Year User. Love UKG
February 19, 2021

5 Year User. Love UKG

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)

We use [UKG Pro (formerly Ultimate Software UltiPro)] for our HR, Recruiting and Payroll
  • Very user friendly
  • Friendly and helpful staff
  • Very useful reports
  • Time Management has some glitches
  • Faster wait times on calls
  • Faster resolutions on cases
  • More efficient practices
  • Ease of access of information
  • When problems arise, has the tools to fix issue
UKG [Pro (formerly Ultimate Software UltiPro)] is much easier to use and navigate than Ceridian. It is also much more robust whereas Ceridian is very generic
Reports are generated quickly. Some reports do take longer but it is understandable as those reports have much more data to generate. Overall I am extremely satisfied with load times(import/export).
Very friendly and patient staff. Only the wait times can be a bit much sometimes when we are in a time crunch.
They have on a number of occasions assisted us on resetting pay dates where the system did not let us open payrolls. They guided us step by step as well as assisted with the process it self.
Staff is very helpful and patient when assisting us users through any specific problems.

UKG Pro Feature Ratings

9.8
Employee demographic data
Not Rated
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
9.0
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
9
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
Not Rated
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
7.0
Performance plans
7
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
8.0
Corporate goal setting
Not Rated
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
8
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated