UKG for me
April 19, 2021
UKG for me
Manager in Human ResourcesFinancial Services Company, 1001-5000 employees
Score 8 out of 10
Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
We are using it across the whole company. We use it for payroll, benefits, time management. It is helpful to have the whole company on the same system.
- I like the training that is offered, classes, webinars, [etc.]
- The community emails are very informative. It is helpful to find out what other users are experiencing.
- Our relationship with our reps is good. We have monthly calls that are very helpful.
- Some of the bugs in the system. We don't always find out why they are happening.
- Some of our cases/issues are not handled in a timely manner.
- We are having to update a lot of codes that were not set up correctly during implementation.
- Increased employee self service.
- Time saving for standard reporting.
- Time management and core with one log in.
Standard reports are pretty quick, we are currently experiencing a lot of issues with our BI reports.
This week I opened a case and instead of just telling me what to do they fixed the issue.
UKG Pro Feature Ratings
Employee demographic data
Job profiles and administration
Direct deposit files
Update personal information
View job history
Ability to combine HR data with external data
New hire portal
Job Requisition Management
Notifications and Alerts