Ultipro
Updated July 27, 2017

Ultipro

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

10.8.2

Modules Used

  • Onboarding
  • Recruitment
  • Open Enrollment

Overall Satisfaction with UltiPro

Being used across the whole organization. Besides HR data, we are using payroll, Employee Self Service, recruitment, onboarding, etc. Ultipro is our source of truth for other systems as well. This has helped us automate and streamline our processes.
  • Reporting. Cognos has proven to be a great tool that allows the user to build reports to fit our business needs.
  • Core record. The data that is housed on the core record is user friendly and easy to read.
  • Too many "snap on" modules/products. Recruitment has it's own security and set up rules. It doesn't flow well with the Ultipro user experience.
  • Too many quirks to work around. Instead of modifying the systems behavior, we typically find ourselves having to redo a process to accommodate the system.
Not well suited for strong systems-oriented companies. Geared more toward companies who don't have the capabilities to run their own system, however, many steps above ADP.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
1
Organization and location management
2
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
6
Direct deposit files
Not Rated
Salary revision and increment management
6
Reimbursement management
Not Rated
Approval workflow
4
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
5
Ability to combine HR data with external data
2

UltiPro Support

Has improved a great deal. Would be nice if we didn't have to submit *ideas* for system functionality issues. These should be correctected, plain and simple.

UltiPro Reliability

Number of employees allowable is scalable. Items that are customizable to give flexibility for business demands lack something to be desired.

Relationship with Ultimate Software

Since 2012, we have seen vast improvement