Overall Satisfaction with UltiPro
We use UltiPro for payroll and benefits. We use employee self-service across the company. We have started testing processing payroll on the web and have come across many performance issues. We are working closely with technical [support] to troubleshoot these issues.
- They listen to us as a customer, they put enhancements into place that are recommended by customers.
- The system is very user friendly and easy to train on.
- Support is great, they work with us to help us when needed.
- We are struggling with web processing due to our size; enhance some of the performance issues.