UltiPro Feedback
Updated April 13, 2016

UltiPro Feedback

Cheryl Sullivan Franko | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

It is being used across the whole organization with our employees, managers, payroll and HR team. UltiPro is being used for communication with employees, payroll, and benefit and employee information management. We are planning to use it for metrics, salary/comp management and performance management.

Pros

  • Open Enrollment runs really well! Wish it had a little more configurability to link to our vendors.
  • PPACA - I'm impressed. I was freaked out about this task and now with UltiPro - I feel like an expert.
  • 1095s - We had data in three areas and the import function, once the template was built, made it so easy to complete. Loved it!!!

Cons

  • IMPLEMENTATION!!!! We went live in October and we did a bunch of webinars but without seeing the software handouts or playing with it, it was foreign to us. I feel like the Ulti Implementation team took NO interest in our business and just wanted to get through the task and now we are in clean up mode 6 months later. It was and still is very painful!
  • Training - everyone learns differently. I wish we could have Q&A's with people once a week when implementing a new module.
It doesn't seem to fit a 24/7 environment.

UKG Pro Feature Ratings

5.3
Employee demographic data
9
Employment history
1
Job profiles and administration
4
Workflow for transfers, promotions, pay raises, etc.
5
Organizational charting
8
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
5
6.0
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
6
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
3.0
Approval workflow
3
Balance details
3
Annual carry-forward and encashment
3
7.6
View and generate pay and benefit information
8
Update personal information
8
View job history
6
View company policy documentation
9
Employee recognition
7
Not Rated
Tracking of all physical assets
Not Rated
8.0
Report builder
9
Pre-built reports
6
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

UltiPro Training

  • Online training
It was pretty good, but need to be able to slow it down and stop it when needed.

Configuring UltiPro

It may be configurable but without a good implementation or training - it's useless!

UltiPro Support

Daniel Gregor has been extremely responsive to our needs!

Comments

  • Anonymous | TrustRadius Reviewer
    Verified User
    (Vendor Representative) commented 9 years ago
    Hi Cheryl - thank you so much for your feedback. I am so glad that UltiPro has helped your organization tackle tough ACA challenges. I also wanted to let you know that we take your feedback very seriously. I have submitted your comments to our team so that we can improve your experience with us even more in the future. Have a great day! Thank you, Micole Kaye, Ultimate Software

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