Ultipro - We trust the team that developed and supports us.
Overall Satisfaction with UltiPro
UltiPro software is used for payroll and HR, and covers all of our domestic employees. We use an interface to another software for timekeeping, and to our ERP for general ledger downloads. It has provided structure across different departments and different payroll personnel, and eliminated most manual calculations or various listings we previously kept. It is easy to use, easy to train others. Set up for new departments, companies, and people is easy and can be set up to use wizards as a training tool. Our original cut over from a previous software was not complicated.
Pros
- Ease of use - tree format is set up in a manner that is intuitive, and access is available to data in multiple ways.
- Ease of set up - Payroll takes responsibility for setting up most new codes and departments, etc. Again, very easy to set up anything in the fields you need.
Cons
- Report writing - payroll reports are generally set up well and can be used as canned reports. HR reports are not as easy to manipulate or set up, but are not a problem if someone is familiar with report writing software like Cognos or Access.
- Would love to have a few more customizable fields, or at least fields where we could change the names of the field, but not lose them with upgrades or lose the integrity of the report writing.
- We need a strategic presentation, with a hands-on demonstration, of where we are under-utilizing the programs we have - without it being a sales pitch to buy another module.
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