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When your core values involve "providing outstanding careers", you'd better have a good HRIS system
Updated October 11, 2016

When your core values involve "providing outstanding careers", you'd better have a good HRIS system

Scott, Castleberry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

I'm assigned a "Named Service Rep", so I always work with the same person. He knows me and my system, which makes troubleshooting much easier. When we do have to escalate a call, their response is excellent.
We're using UltiPro to manage payroll and HR benefits for the whole Organization. It's used for on-line Open Enrollment, tracking and managing Payroll earnings, deductions and taxes, and providing wage & benefit data to our Project Time system for Prevailing Wage projects. Partner (employee) information is fed from UltiPro into Active Directory, and used in our SharePoint intranet / Partner Directory.
  • We're able to build "special" calculation rules for deductions that are a little unusual.
  • Integration with our other systems (Project Time, Service Dispatch, Active Directory) is relatively easy
  • The reporting tool and our access to the data lets us get all the information we need when we need it.
  • Customizing the Open Enrollment session to get it to display available benefits the way we want them can be a little tough
  • Online training
  • In-person training
  • Self-taught
The online classes (both instructor led and self-paced) are thorough and well done. There's a wide variety of topics, and levels.
I went to several in-person classes during our implementation. The instructor was professional and very helpful. That training made our implementation and go-live a much better experience.
As our business need change, the system is flexible enough to make the changes we need.

UKG Pro Feature Ratings

8.7
Employee demographic data
9
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
7
9.7
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
Not Rated
9.0
Approval workflow
Not Rated
Balance details
9
Annual carry-forward and encashment
9
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
8.7
Report builder
9
Pre-built reports
8
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Configuring UltiPro

I like the configuration tools. It is a little limited, however. I'd like to have access to all of the tables (empExam is one example) and in a perfect world, I'd be able to create custom pages as well as customize existing pages.

UltiPro Reliability