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UltiPro review
July 28, 2016

UltiPro review

Michael Iglar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

I generally have a positive experience with support. Most of my questions are answered quickly and with a reason for the problem and solution to fix. I give it a 7 because at times when I have to wait for a solution there is a long delay.
At this time we are using UltiPro for our US HR and payroll services. We currently use employee self-service, time management, payroll, and recruitment. We are interested in expanding our use for global employees. One of the strong perks about UltiPro is the reporting tool and platform configurability. Although not all fields may be standard with platform configurability we are able to create fields needed for our specific business as well as report against these fields.
  • BI Reporting - Ad hoc reporting tool is very powerful in providing relevant data
  • Platform Configurability - Customizable without paying customization fees
  • Training - Numerous, Free and web based
  • Benefits administration is very basic. If your company has uses a cafeteria type plan - then you don't want to administer through UltiPro.
  • UTM - Time program is very robust but it can be tedious and require a consultant to develop/turn on new features that were not part of the original implementation.
  • Online training
  • In-person training
  • Self-taught
Training is engaging and hands on. Even better is that it builds starting from basic skills to more developed functionality.
Similar to web-based training. It is engaging by being hands on.
I believe UltiPro is a strong system that offers many modules for a company that is looking for the basics with some frills in administration. If you are looking for very robust change management, performance management or benefits administration then you may find limitations within UltiPro. However, I would assume that for most companies what UltiPro is delivering is a product that will work for most companies both in the US and globally.

UKG Pro Feature Ratings

7.4
Employee demographic data
10
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
6
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
6
9.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
Not Rated
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
Not Rated
9.2
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
6
Not Rated
Tracking of all physical assets
Not Rated
8.3
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
7.5
Job Requisition Management
6
Company Website Posting
8
Publish to Social Media
7
Job Search Site Posting
8
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
8
Notifications and Alerts
8