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UTM and Payroll user
Updated August 29, 2019

UTM and Payroll user

Calli Nermoe | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

It is being used for our entire organization for human resources, time management and payroll. It addresses our timekeeping, payroll, and employee tracking needs.
  • I really like the payroll module and it is easy to use.
  • Once I got the hang of Business Intelligence it can make a lot of employee reports that are helpful.
  • Able to track of all of our employee information in one spot.
  • I struggle with Events Studio in Business Intelligence.
  • The UTM module could be more intuitive when adjusting punches.
  • We have had issues with our vacation accruals and don't seem to be getting good results.
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
One solution for all of our HRIS needs. We do keep some things outside of UltiPro like employee files so integrating that would be helpful so it is a one stop shop for all of our HR needs.
  • ADP
The various modules flow better than with ADP. I think the time management module is better on ADP though. The payroll module is vastly easier and I like the ability to alter the employees pay without having to restart the entire payroll.
We rarely have system issues and when/if we do our usually informed by UltiPro via email. They send out updates every 30 minutes until the issue is resolved. I can't recall the last time we had a system wide outage which is very important so our employees can continue to punch in/out.
Customer support is pretty good. Contact is made usually within the first day or two and if needed they have a support number to call for immediate assistance. Usually the problem is able to be resolved however there have been instances where nothing could be done only to find the solution myself later on.
Implementation with UltiPro was great!
It is a great system for an all in one HRIS system. It has time management, payroll and human resources all in one module. There are some issues that have come up but UltiPro continues to evolve and makes system enhancements twice a year from customer suggestions.

UKG Pro Feature Ratings

7.7
Employee demographic data
8
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
7.8
Pay calculation
9
Benefit plan administration
7
Direct deposit files
8
Salary revision and increment management
7
6.5
Balance details
7
Annual carry-forward and encashment
6
6.7
View and generate pay and benefit information
6
Update personal information
7
View job history
7
Asset Management ()
Not Rated
7.5
Report builder
8
Pre-built reports
7
Integration with other HR capabilities ()
Not Rated
6.8
Performance plans
6
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Succession Planning ()
Not Rated
7.0
New hire portal
7
Manager tracking tools
7
6.5
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
6
Performance tracking
6
6.2
Job Requisition Management
7
Company Website Posting
6
Job Search Site Posting
6
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
6
Notifications and Alerts
6