Very happy user
August 29, 2019
Very happy user
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UltiPro
It's used across the organization for time management, payroll, HRIS and recruiting.
- User support is great and has improved greatly over the last few years.
- Proactive communication- giving a heads-up to things coming ahead.
- Great employees, friendly and helpful.
- It's been a while since I accessed online training, but I've found this to be not intuitive. May have already been fixed.
- BI could be easier to use.
- We've recently used it for performance reviews. The process is clunky and not easy to change/adjust.
- Time savings
- Consolidating HR administration under a single solution
- Security and peace of mind
For the most part, I feel that we've achieved these outcomes.
I used ADP at another company, and it was very cumbersome and not easy to make changes when needed. I find UltiPro to be much more user-friendly.
I had to set up a new deduction code that was tax-free for employees to donate vacation time to a hurricane relief charity. As Controller, I'm not the standard user, so I have a lot of knowledge and access but not the practical expertise to perform system setup (as I don't do it often). It was also an oddball request, and I was impressed with the help that I received.