We Like UltiPro but Looking Forward to More Enhancements
Updated May 30, 2017
We Like UltiPro but Looking Forward to More Enhancements
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with UltiPro
We are using UltiPro for Core HR, Payroll, and Benefits. We are also look to implement Manager Self-Service, Performance Management, and Succession Planning.
- UltiPro is intuitive for the employees to use.
- It helps to make the lives of administrators easier as well with such functions as Manager Self-Service which will allow administrators to focus on more advanced functionality to help enhance business processes.
- Sometimes, the functionality is not as intuitive as I would like. It feels like it was built by developers, for developers. For example, it is very difficult to update job history. Currently, a case must be opened to adjust employee job history.
- There are some service issues. Depending on the consultant who is working on your case, you may get different answers. Also, the cases are sometimes prematurely closed before I have a chance to accept the case resolution. This is a training issue.
- Consolidating HR administration under a single solution
We have not been able to achieve this goal due to internal structural considerations.
We selected UltiPro because it was more intuitive than ADP Workforce Now and Ceridian Dayforce and is easier for administrators to use. Also, Workday was also more expensive than UltiPro.