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UltiPro is amazing.
March 25, 2019

UltiPro is amazing.

Danielle Peppard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We currently use UltiPro (UP) across our business from our leadership team to all of our individual contributors. Before UP, all processes were manually completed. This required committing everything to paper, sending the paper to different parts of the organization to get signatures, and having to be keyed into multiple systems. We would manually run hundreds of reports and send them out. Basically, we were spending too much time, money, and resources on the wrong things. UP has allowed us to automate all of the workflow process in a paperless environment. We can customize each workflow action to go to key approvers and have it electronically submit into our system. This along with the feeds to our systems, internally and externally removed the multiple entry problem. The robust BI Reporting system allows us to create and automate fantastic reporting for our organization that removes the need to manually complete reporting processes. We have moved our review into UltiPro, removing more paper functions, provides us reporting of completion, and allows us the ability to see what teams might need HR assistance.
  • Listen to the needs of UltiPros. UP is not payroll/HR in a box. Every company has a different approach in how they want to manage their employee population. UP has given users a way to create the system that works for their company. And UP is continuously trying to build on that ability by listening to the customers' needs and implementing their ideas into the system.
  • They have a great support team. Quick, helpful and knowledge UP peeps help us with issues we have. Last service provider we were constantly being given wrong advice. We no longer have that issue.
  • They have great training! They have classes, user groups and power hours to get the most out of your product.
  • They connect UP users! They encourage users to meet and interact to help each other with the product. There are user boards, community chat, BI Report Exchange, user group meetings, and the best conference around -- CONNECTIONS!
  • Taxes issues have been hard to close since the upgrade. Would love to see those closed more timely.
  • Interfaces take too long for UltiPro's teams. But it is nice that we can use outside consultants.
  • Would love to see more user-defined functionality in the Performance Management, Compensation Management. These are so company specific and will never be one-size fits all. Would love to see more platform configuration and user set-ups in these areas.
  • Costs savings
  • Time savings
  • Consolidating HR administration under a single solution
  • Security and peace of mind
We did achieve all of these items that we set out to do. We have received a robust system for the same amount of money that we were spending on a system that only perform payroll. In doing so we had HUGE time savings (roughly 30 hours a week) of functions that are now automated and under one solution. Having everything in one solution means no more auditing of multiple systems.
  • ADP Enterprise eTIME, ADP SmartCompliance, ADP Workforce Now, ADP GlobalView HCM, Ceridian Dayforce, Paycom, Paylocity Web Pay, Paycor and Sage Pay
UP was by far a better choice. It was easy to use, looks clean, customization and had the functionality that we really needed and things that are so nice to have. We loved the report and how much it would do, the ease of payroll, and the many other areas that we have incorporated into our workplace.
I have used UltiPro in hospitality for more than 5000 employees and a Biotech company with 450. It works well with any size company. You need someone who understands the system (or is willing to take the classes and learn the system) to get the most out of it. Once you understand the system and the functionality it has, you will love it. If you don't have someone in your organization to take on this role, a more simplistic system might be a better fit.

UKG Pro Feature Ratings

8.9
Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
6
9.5
Pay calculation
9
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
8.5
Approval workflow
9
Balance details
8
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
9.0
Tracking of all physical assets
9
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
8.8
Performance plans
8
Performance improvement plans
8
Review status tracking
10
Review reminders
9
Multiple review frequency
9
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
9.0
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using UltiPro

400 - HR and Payroll staff, mangers for employee reviews, workflow for employee changes. Onboarding by managers and HR staff.
3 - Payroll knowledge, computer skills, analytical skills.
  • Payroll
  • Employee compliance
  • Employee tracking
  • I think we have gotten what we expected.
  • Compensation planning
  • Recruiting and Predictive analysis
Implementation was difficult and we are still cleaning everything up. We would like to see more advanced training classes to better understand the system.