Endless Process Improvement at your Fingertips
August 26, 2020

Endless Process Improvement at your Fingertips

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

The system is being used across the organization as an employee management tool. Employees have access to manage private information, retrieve payroll and benefits information, etc. Human resources manages the system as administrators and implements recruiting, onboarding, time management, payroll, performance reviews, compensation, reporting, etc.
  • User friendly--the system is aesthetically pleasing and easy to use on many levels.
  • Reporting--the reporting features are always being improved and are great.
  • Innovations--UltiPro always is looking for newer and better things to implement.
  • Recruiting is a pretty limited section of the system.
  • Time management and the core side of the system still struggle with jiving as slightly separate system pieces.
  • Reporting is good but could use some more flexibility in delivered reports.
  • Consolidating HR administration under a single solution
We are on our 11th year with this system and have unfortunately never utilized it to its full potential. We are currently working in HR specifically to improve all of our procedures.
The system works pretty smoothly, as expected. It is housed on the internet and if the network you run on has any issues then it will be impacted.
The support is usually really great with UltiPro. Candidly, we are in a rough patch with this topic but have seen great efforts from UltiPro to reconcile our relationship.
We had a last-minute revamp of our benefits at year-end 2019. We dropped an API vendor and moved everything into our Core UltiPro system. In doing this, we needed a very fast turnaround for an update to our H.S.A file, which put us at a standstill at very late hours during the last payroll of our year. The UltiPro team had a very quick turnaround on fixing that file and working with us as quickly as possible so our employees had no hiccups in receiving H.S.A funds.
UltiPro is an overall very robust system with tons of potential. It is very important to learn the system first in order to make your company work with the system, rather than trying to change the system to fit all your particulars.

UKG Pro Feature Ratings

Employee demographic data
7
Employment history
7
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
7
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
7
Benefit plan administration
7
Direct deposit files
7
Salary revision and increment management
7
Approval workflow
5
Balance details
4
Annual carry-forward and encashment
4
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
8
Employee recognition
8
Tracking of all physical assets
5
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Create succession plans/pools
7
Candidate ranking
7
Candidate search
7
Candidate development
7
New hire portal
7
Manager tracking tools
7
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
Job Requisition Management
5
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
5
Applicant Tracking
5
Notifications and Alerts
5