UserTesting ensured User friendly experience
September 18, 2020
UserTesting ensured User friendly experience
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UserTesting
We used UserTesting to get feedback on our new website. It allowed is to gauge the user friendliness of our new site. We get feedback from test users that navigated the features of our site and gave feedback that they verbalized into the user testing app. The feedback has always been very detailed. For example,
we wanted to ensure the ease in which a potential client could access our past client information and we discovered that an important menu option was buried and was unable to be seen.
we wanted to ensure the ease in which a potential client could access our past client information and we discovered that an important menu option was buried and was unable to be seen.
- Detailed feedback from users.
- Ability to do real time video feedback tests.
- I can’t think of anything.
- Improved user experience on website.
- Faster time to market.
- Less time on QA.
We were able to ensure that our new website was easy to use and there were even a few errors that were pointed out to us. The time saved by avoiding going back to fix errors made UserTesting well worth the cost.