Uzio promises but doesn't quite hit the mark
October 03, 2022

Uzio promises but doesn't quite hit the mark

Bobby Greenawalt | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Software Version

UZIO for Employers

Modules Used

  • Payroll
  • HRIS

Overall Satisfaction with UZIO

We use it for payroll and HR management including time-off requests. The problems it solves are time off requests and the services offered are for payroll and HR Management. We thought that the amount of money being saved was worth it to attempt to switch to a new payroll provider.

Pros

  • Payroll
  • Time Off Requests
  • Payroll Tax Liabilities

Cons

  • Payroll Taxes
  • Onboarding
  • Communication of when to process payroll around holidays
  • Payroll
  • Tax compliance
  • Negative impact on payroll tax compliance
  • Negative working relationship with Uzio
  • Negative accountability with Uzio.
Uzio is not as advanced or aesthetically pleasing as the other three platforms. In my experience, I ad lots of troubles from this small company.

Do you think UZIO delivers good value for the price?

No

Are you happy with UZIO's feature set?

No

Did UZIO live up to sales and marketing promises?

No

Did implementation of UZIO go as expected?

No

Would you buy UZIO again?

No

Payroll tax accounts are not set up properly for the onboarding specialist. In my experience, pay dates for holidays were misrepresented and staff was not paid on time. Would like to see multiple approval levels for time off requests instead of just one person. Inn my opinion, the overall experience with the company came off as them being a bully; either you are wrong, or you are wrong. I believe they don't accept blame for the mistakes they made, including the onboarding mistakes with an individual that is no longer with them because of a history of not doing his job correctly.

UZIO Feature Ratings

1.0
Employee demographic data
1
Employment history
1
Job profiles and administration
1
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
1
Organization and location management
1
Compliance data (COBRA, OSHA, etc.)
1
2.3
Pay calculation
3
Support for external payroll vendors
2
Off-cycle/On-Demand payment
3
Benefit plan administration
2
Direct deposit files
4
Salary revision and increment management
1
Reimbursement management
1
3.7
Approval workflow
2
Balance details
4
Annual carry-forward and encashment
5
1.5
View and generate pay and benefit information
1
Update personal information
2
View job history
2
View company policy documentation
1
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
2.0
New hire portal
3
Manager tracking tools
1
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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