Very Easy for End Users!
November 25, 2024

Very Easy for End Users!

Destiny Choate | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vasion Print

Previously, we were using a printer server. In this case, users were required to have administrator privileges/intervention in order to connect to a printer. Now, using Vasion Print, we are able to streamline printer connections by allowing users to choose which printer to connect to, among different locations, with no elevated privileges required.

Pros

  • Ease of use
  • End user friendly
  • Simple

Cons

  • Support could be faster
  • Printer mapping
  • Connecting to printer quickly
  • Ease of use for users
  • Significantly fewer help desk calls/tickets
  • Eliminating the need for printer server
  • Great for end user self-service
Even the least tech-savvy of end users have been able to apply Vasion Print to their work easily. Once the initial deployment and set up is done, users have had very much success connecting to printers at unfamiliar locations and printing easily once connected.
It is very convenient to use Vasion Print instead of a printer server. This saves our resources, takes the weight of maintenance off the IT team's shoulders, and reduces the number of help desk calls and tickets. The end users are pleased that they are able to connect to printers without IT intervention.
Not applicable - we were lucky to find Vasion Print right away.

Do you think Vasion Print delivers good value for the price?

Yes

Are you happy with Vasion Print's feature set?

Yes

Did Vasion Print live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vasion Print go as expected?

Yes

Would you buy Vasion Print again?

Yes

We have some users that work from home and connecting to printers is not as important for them. On the other hand, we have many users who travel to different sales parks across the state and need to connect to printers quickly and without admin intervention. Vasion Print allows these users to do it themselves without waiting on IT.

Comments

  • Channon Voyce | TrustRadius Reviewer
    Channon Voyce
    (Vendor Representative) commented a year ago
    Thank you for your review, Destiny! We strive to make printing easy for all end users, regardless of technically know-how. We also love to hear that we are eliminating print servers!

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