The best product with a great price
February 25, 2025

The best product with a great price

Jeffrey Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vasion Print

We use Vasion Print (formerly Printer Logic) as a replacement for Microsoft's Windows Print Server. Since deploying, the solution has been great! We deploy a printer one time, then make sure the agent is installed on all computers, and the printer is automatically mapped to all appropriate computers. We recently learned that there are custom configurations for how often computers check in to the server for updates. This has allowed us to make sure all computers are up to date with the latest drivers and configuration standards desired.

Pros

  • Stable platform
  • Customizable configuration settings
  • Reasonable cost

Cons

  • Better documentation
  • Reduced the manhours spent managing Windows Print Server
  • The annual cost of licensing was less than the manhours spent previously.
The solution provides all the capabilities that we desired. Although their document could be better, their support team is always available to assist, provide guidance, answer questions, and even establish a remote session to play show-and-tell to help overcome whatever issues we may be having. Their support is a breath of fresh air compared to others.
We deploy the printer on the server, then create a hostname mask, to identify which workstations should have this printer installed. Once the agent is installed on the workstation, it automatically checks in and maps all of the appropriate printers. We don't have to go back to the individual workstations for updates.
Before I talk about how good Vasion Print is, I would like to highlight how poor TrustRadius site is. In the previous question, it asked me to identify other companies or products evaluated. Of the four other companies, which were all in the top 10, only one was available to select. Very poor TrustRadius! Vasion Print (formerly Printer Logic) had all the features we wanted for a lower cost than the other companies offerings.

Do you think Vasion Print delivers good value for the price?

Yes

Are you happy with Vasion Print's feature set?

Yes

Did Vasion Print live up to sales and marketing promises?

Yes

Did implementation of Vasion Print go as expected?

Yes

Would you buy Vasion Print again?

Yes

We evaluated four other options, before deciding on Vasion Print (formerly Printer Logic). The decision was easy when comparing them against their competitors' offerings. They have better features for a lower cost. Their deployment team was very helpful answering all of our questions and providing guidance on best practices. The post deployment support is better than most companies we deal with; they're always happy to help and respond quickly.

Comments

  • Channon Voyce | TrustRadius Reviewer
    Channon Voyce
    (Vendor Representative) commented 2 months ago
    Thank you Jeffrey We appreciate such honest reviews. They help us continue to improve and the help others IT professionals see how much Vasion Print can help them.

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