February 23, 2022
Score 9 out of 10
Overall Satisfaction with Vena
Departmental- Camping Operations. Vena solves our financial planning, reporting, forecasting, and analysis needs. It has revolutionized the way we interact with finances and has driven management decision-making. Cannot imagine managing operations without it.
Do you think Vena delivers good value for the price?
Are you happy with Vena's feature set?
Did Vena live up to sales and marketing promises?
Did implementation of Vena go as expected?
Would you buy Vena again?
- More timely decision making
- Greater collaboration between department leads
- Interactive forecasting that drives business operations
We've had lots of interaction with our customer success manager. As issues arise, we find our support calls are typically resolved within a few days. They have also been open to feedback on product innovations and road mapping future development. We've also used Vena for some other contract work to build out new processes. It's been great!
Vena was critical to our organization as we navigated the disastrous effects of COVID-19. Things were changing rapidly- daily even. Because our 200 users were connected and trained in Vena, we were able to garner ground-level truths about operations. This ultimately helped us make appropriate staffing decisions. It has also aided us in planning for the future rebuilding of our business model!
Vena is well suited to medium to large-sized organizations with disparate users needing access to financial data. The system has fostered collaboration in our daily work. It has driven decision-making by providing timely, accurate information that is interactive. Price-wise, it may be difficult for small organizations to justify. Shines brightest where lots of users are needed.