Ven-tastic Experience
Updated September 20, 2024
Ven-tastic Experience
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vena
Departmental- Camping Operations. Vena solves our financial planning, reporting, forecasting, and analysis needs. It has revolutionized the way we interact with finances and has driven management decision-making. Cannot imagine managing operations without it. The Excel interface changes the game regarding flexibility. It was this customizable adaptation that enabled us to navigate through COVID, making on the fly decisions as they arose.
Pros
- Forecasting
- Analysis
- Strategic Planning
- Reporting
- Data input/Interaction
Cons
- Vena's support of Apple products needs improvement
- Mobile device access and support
- Depth of technical knowledgebase articles
- AI capabilities
- More timely decision making
- Greater collaboration between department leads
- Interactive forecasting that drives business operations
- Revenue growth through sophisticated analysis that drives behavior change
We've had lots of interaction with our customer success manager. As issues arise, we find our support calls are typically resolved within a few days. They have also been open to feedback on product innovations and road mapping future development. We've also used Vena for some other contract work to build out new processes. It's been great!
Vena was critical to our organization as we navigated the disastrous effects of COVID-19. Things were changing rapidly- daily even. Because our 200 users were connected and trained in Vena, we were able to garner ground-level truths about operations. This ultimately helped us make appropriate staffing decisions. It has also aided us in planning for the future rebuilding of our business model!
Vena is much more flexible than Adaptive. We deeply evaluated Adaptive, looking at database structures, workflows, user interfaces, reporting. While Adaptive is strong in some areas (predictive forecasting using AI etc..) it was not able to meet our needs with complex business processes. Vena's Excel base is familiar to all users, bringing comfort to them when interfacing with finances.
Do you think Vena delivers good value for the price?
Yes
Are you happy with Vena's feature set?
Yes
Did Vena live up to sales and marketing promises?
Yes
Did implementation of Vena go as expected?
Yes
Would you buy Vena again?
Yes
Comments
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