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The best video tool for enterprise solutions
June 18, 2020

The best video tool for enterprise solutions

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

Vidyard provides tremendous integration with HubSpot's CRM. It is great to see very detailed information such as video parts played, percentage watch on a contact to contact basis. The amount of analytics available makes other popular choices pale in comparison. Do yourself a favor, if Vidyard is in your budget, switch to their services now.
  • Analytics
  • Percentage watched per contact.
  • HubSpot Integration.
  • Pricing for smaller companies.
  • End screen capabilities are somewhat limited.
  • Interactive screen elements should pull information from HubSpot to create more customizable events.
  • Analytics
  • Video feedback
  • Customer funnel
The integration works great but I would like to see real-time pooling data coming from HubSpot so I could customize events such as mid-video pop-ups and end screens.
Very fast response whenever I had issues. There was an outage of the service and I was never notified but I suggested all users should be notified immediately in the future.
I don't think anything really compares to Vidyard but it is also much more expensive than other solutions, such as Vimeo.
Vidyard is appropriate when your product relies on a lot of product overviews and features comparisons. Where it would be less appropriate is when your product does not rely on many videos that talk about features and comparisons. I would say their product falls on the enterprise level and less so on the small business side.