Starting Vidyard
July 16, 2020
Starting Vidyard
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Vidyard
Vidyard is used by the marketing and sales teams. The marketing team uses it to host video content to use on our website, social media, and email. Our webinars, promotional videos, and some of our training videos are on Vidyard. What makes Vidyard different from our past use of YouTube for example is that we are able to track user interactions. Another part of the team uses Vidyard for customized outreach to prospects.
- It gives us the ability to use captions, although the auto feature for this is not enough.
- It allows us to reach out to clients in a highly personalized way.
- The training and follow up from the Vidyard team has been very helpful.
- The auto-captioning feature needs improvement. Hours of work needs to go into videos to make the needed corrections and we don't want to pay more to have someone else do it.
- Videos take a very long time to upload compared to other sites we use.
- It's too early to tell.