September 08, 2021
Score 9 out of 10
Overall Satisfaction with Vidyard
It is being used by all Account Managers and Sales Reps across the partner company within Wix. That is approximately 200 users.
- It makes it easy to troubleshoot problems for our clients instead of having to get on the phone with a client
- It makes it easy to share video insights across the org. I love being able to show the data to upper management.
- It is great tool for our sales team. It makes it very easy to personalize outreach while also being scalable since you can stack videos together.
- It would be great if there could be a manager view so we don't have to give them admin privileges to see their team's vidyard videos.
- It would be great to be able to see who viewed the video if multiple people are on the email.
- It would be great if we could make the videos dynamic so that it would insert a person's first name or SL booking based off dynamic fields in SL.
- It has freed up AM's schedule as they do not need to book a call to troubleshoot for clients. This gives a better customer experience as well.
It is a pretty intuitive tool. Our users adapted to it pretty quickly and without a ton of issues. As someone who sets up tools, this is always great!
Do you think Vidyard delivers good value for the price?
Are you happy with Vidyard's feature set?
Did Vidyard live up to sales and marketing promises?
Did implementation of Vidyard go as expected?
Would you buy Vidyard again?