Big fan of Vidyard but with some tips on how it can improve!
March 19, 2022

Big fan of Vidyard but with some tips on how it can improve!

Eric Jones | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vidyard

We use Vidyard to get through the prospecting noise. There are too many typical emails and phone calls so Vidyard is an outlet that provides creativity. Also, putting a face and personality to a seller/buyer relationship is very helpful. It helps with conversions in prospecting and can help compliment a demo or customer issue conversation or meeting.
  • Ease of use
  • Delivery is reliable
  • Analytics are helpful
  • More granular analytics
  • More options in editing the videos
  • More options of media like gifs
  • Increased email open rates
  • Increased conversions to meetings booked
  • Greater prospecting engagement
I can go to Vidyard and record a video within ten seconds. I can then go back and see if it was watched (I'm also notified through email) and for how long. I can see where it was watched from so if it was shared with a colleague across the country that tells me it is a warmer lead.
Honestly, I chose Vidyard because my influencer contacts in my network recommended it and it was at the time at least integrated with LinkedIn. I really hope you can somehow continue the integration with LinkedIn as that was very helpful and a big factor in me deciding to use it over others.

Do you think Vidyard delivers good value for the price?

Yes

Are you happy with Vidyard's feature set?

No

Did Vidyard live up to sales and marketing promises?

Yes

Did implementation of Vidyard go as expected?

Yes

Would you buy Vidyard again?

Yes

Well suited for prospecting, adding context from a complex conversation or meeting such as a demo, and providing customers with attention and helpful tips. Less appropriate to use internally. I'd say it's great for distinguishing yourself as well if you are interviewing for a job. You can use it as a follow-up.

Vidyard Feature Ratings

Lead generation
9
Video personalization
8
Video SEO
2
Integration to Marketing Automation
4
Integration to Salesforce.com
6
Integration to Marketo
6
Integration to HubSpot
6
Video access controls
7
User management
8
Video link sharing
9
Internal video
5
External video
9
Player customization
5
Embedded videos
8
Video quality / Bandwidth controls
7
Mobile compatibility
4
Streaming quality reports
6
Per viewer tracking
9
Per video tracking
9
Video analytics dashboard
7
On-Demand video
9
Live streaming
4
Video upload & format support
8
Video portal
8
Video comments
3