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WatchGuard AuthPoint, easy to implement and users love it!
December 14, 2021

WatchGuard AuthPoint, easy to implement and users love it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard AuthPoint

We currently use Watchguard Authpoint to securely have our remote users connect to our network via SSL VPN. Watchguard Authpoint addressed the issue of establishing a secure connection when working from home. This product has really helped us during the pandemic when we needed to make sure all the remote users were establishing secure connections.
  • It integrates very well with our existing WatchGuard firewall products
  • it is very easy to setup
  • The cloud portal allows you easily manage all the users and tokens from a central location.
  • I would like to see the price point lowered a bit
  • Sometimes users forget their password and I'm required to send them a reset password link. If they could be able to request a reset password on their own that would be great.
  • Maybe provide a mobile app for the administrator
  • ROI on investing in WatchGuard AuthPoint has been positive.
  • As one of our business objectives is to make sure all connections from outside of our office are secure using this product has allowed attaining this goal.
  • The price point of each license is also very competitive, so you get a lot of features for your money
One of the main factor[s] aside from it integrating with our WatchGuard firewall is the easy management of WatchGuard AuthPoint through the cloud. I can help set up any user from anywhere as long as I have my laptop with me and internet access. Also being able to serve both iOS and Android users is a big plus as some users bring their own device[s].
Being able to authenticate via an iOS or Android app has been very well received by my users. Once they see an app they know the use and integration part will be minimal on their end and they end very happy end-users. As we allow users to bring their own device having the flexibility of installing the app on [an] iOS or Android device is very beneficial.
Using AuthPoint and secure SSO has dramatically reduced the calls to our help desk for forgotten passwords. This has basically cleared up those types of service calls. Also, users enjoy being able to log on without having to remember multiple passwords. This allows us to integrate something secure and also user-friendly.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

I think WatchGuard AuthPoint is well suited for small to medium-size businesses that want to implement MFA for remote users. I think companies that already have a WatchGuard firewall will mostly benefit from [WatchGuard] AuthPoint as it integrates seamlessly with their other products and complements it really well. Most businesses will see the benefit right away working from home has become the norm now.