Overall Satisfaction with WatchGuard AuthPoint
WatchGuard's AuthPoint is currently used as an authentication method for our endpoint device access for our Domain Users, endpoint device access for our Domain Admins, and VPN Access for our remote users. This allows us to authenticate access by Domain security groups utilizing the LDAP integration offered by AuthPoint. We are currently working on implementing AuthPoint into our Office 365 solution as well as third-party RMM and accounting products.
- Ease of use
- Ease of Implemenetation
- Third party integration
- Third party token backups
- Restore / migration of token profiles to new devices
- Cloud Management Access Policies (more granular restricted user groups)
- Moving away from JDK required LDAP integration
- MSSP Model has included it as a Value Added Service
- Ala Carte model has been unsuccessful at implementing as a solution
While WatchGuard's AuthPoint solution has been designed to be a cloud-based service, its third-party integrations can require some hardware configuration, including Fireboxes, LDAP, and other endpoints. While it is cloud-managed, it is not a 100% cloud-based solution.
WatchGuard's Authpoint solution has had mixed reactions from users regarding requiring users to use their privately-owned devices to access company-owned equipment. In this environment, we have utilized hardware-based tokens, however, most end users have adopted AuthPoint without issue once informed and trained on how to utilize it as an option for their own third-party access.
Due to our client environments, we have not combined AuthPoint with SSO as a majority of our third-party applications continue to require separate authentication.
Do you think WatchGuard AuthPoint delivers good value for the price?
Are you happy with WatchGuard AuthPoint's feature set?
Did WatchGuard AuthPoint live up to sales and marketing promises?
Did implementation of WatchGuard AuthPoint go as expected?
Would you buy WatchGuard AuthPoint again?
In my experience, there is no scenario where WatchGuard's AuthPoint product was not well suited. At this point, the only rate-limiting factor has been pricing in the client's eyes. Fortunately, this has only been in our ala carte solution model. Our MSSP model has been designed to include AuthPoint and has been a great addition to our portfolio.