Simple and Fast.
May 01, 2022

Simple and Fast.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with WatchGuard AuthPoint

WatchGuard Authpoint provides solutions for Multi-Factor Authentication (MFA). With Watchguard Authpoint we can secure our other WatchGuard appliances and 3rd party programs that support radius authentication service. Authpoint is very easy to use in that scope after buying all you need to do is activate and you can manage your products from cloud porta. We currently use it to secure our VPN connections.
  • Watchguard VPN 2FA.
  • Sync between Microsoft Windows Server Active Directory.
  • Radius Authentication Sync.
  • There can be APIs that support 3rd party message services for Time Password (OTP).
  • Our Clients are very happy about it and keep buying in case of new needs.
  • Our clients also recommend it to other potential clients.
In our organization, we already host our systems in the cloud, and vendors that provide on-prem service has no chance in our organization so with this product we can directly integrate it into our systems in a much more simple way. And that's a good point for us.
Mostly young users adopted it quite well but we can not say that our senior users have a quite a hard time acknowledging the how-to. As is in every part of technology senior people are having a quite hard time adapting.
In our organization end, users were having a password-related case about every 3 weeks. After Using SSO and Authpoint services we observe 45% fewer cases (after 1 year of usage) of password-related situations. So end-users are no more in need of waiting for support and won't deal with cases as before.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

Our current use cases are mostly for Watchguard Firewall VPN solutions but with WatchGuard Authpoint. We can add 2FA to multiple services that require radius or active directory authentication in that way Watchguard Authpoint is mostly used under its full potential. As a minus it's not compatible with web-based 2FA it can be hard to configure.