Overall Satisfaction with WatchGuard Network Security
We use WatchGuard Network Security across the enterprise. The system prevents intrusions, detects threats, and helps us maintain FERPA and CIPA compliance. We use the firewall to protect staff and students from inappropriate content, and we use TDR to prevent users from inadvertently executing malicious code. TDR also terminates suspicious connections. [WatchGuard] Network Security allows us the granularity and flexibility to secure different users, different VLANS, different sub-groups in vastly different ways.
- Content filtering
- Suspicious site blocking
- Suspicious connection monitoring, detection, and termination
- Threat detection and response
- Notifications of activity and responses
- Some of the LAN management tools are a few menus too deep
- A little more documentation on interface modifications (specifically in the live monitors)
- More options for colors in the live monitors
- The best example is [of a ] user who downloaded a filename.pdf.exe and tried to execute it repeatedly, in spite of the numerous warnings TDR threw up at her. Each time generated a notice to me. On the first execution, I attempted to call the user. The second attempt had me walking to her classroom. The third notice had me remoting in from my phone to lock her PC and sprinting to her room. TDR had terminated her internet access before I could lock her down. It was my very first experience with TDR. I wasn't sure about its effectiveness. I haven't ran to a classroom since.
- The best thing about our ROI is the renewals. Typically there is a bonus running around. The past two renewals were 3 yr. renewals and I received a new Firebox for free.
- Essentially, I love using an industry-leading solution. I work with several support vendors and everyone has a [WatchGuard Network Security] specialist on staff. I know a ton but having the flexibility to grab the most available support person is extremely valuable. When a smaller vendor blew away all our routing on the switches, I contacted our support group, and we moved routing to the [WatchGuard Network Security]. While we were at it, we moved DHCP for the guest VLAN to the [WatchGuard Network Security]. Just one more way that [WatchGuard Network Security] proved valuable.
Having a vendor/support group that's familiar with your environment is key. Having a device that's robust, capable, and flexible only comes in second because a device without a config is just a brick. Bricks can set in my office for too long before I can dedicate enough time to config them. Support and hardware combine in the [WatchGuard Network Security] products to provide my group with security I can trust.
That's how long I've been with [WatchGuard Network Security]. I found them so long ago that I can't even remember not having a Firebox. I had a little Cisco PIX at home, and we used a non-existent software-based firewall at a former company, but the rest were [WatchGuard Network Security] products. Even when I didn't have control, my supervisors were running [WatchGuard Network Security]. In some cases, we weren't running anything until the first Firebox came out.
Do you think WatchGuard Network Security delivers good value for the price?
Are you happy with WatchGuard Network Security's feature set?
Did WatchGuard Network Security live up to sales and marketing promises?
Did implementation of WatchGuard Network Security go as expected?
Would you buy WatchGuard Network Security again?
Anywhere an organization needs the internet, you need [WatchGuard] Network Security. If you are still on pen and paper, and your employees aren't connected to anything outside your front door, then you won't need [WatchGuard] Network Security. Since the vast majority of businesses have an internet [connection], you'll be wanting [WatchGuard Network Security] unless you like being hacked, scammed, phished, spammed, and ransomed. If I could afford one, I'd buy a [WatchGuard Network Security] system for travel. I'm contemplating one for my home.