Item: Webex App
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

It is really to use, well organized and allow any participant to control, share screen very smoothly. When we send the customer a Webex link, we don't get stuck at configuration or waiting till Webex allows us to join. Just click, support and give the required support the customer has asked for.

Pros and Cons

Sharing screen.
Asking control.
Multiple users can be host, cohost.

Allow multiple screen sharing.
Guest can join without having an account.
A report of people who attended.

Return on Investment

Easy to use.
Attractive.
Full of entertainment.

Alternatives Considered

Class for Zoom

More official, but all of the above are simple to use and sign up for. Cisco Webex I think has more security and more arranging compared to zoom. Microsoft Teams is really helpful inside the company for internal communications, but with the customer support, Cisco Webex is the most official application I have ever used.

Support Rating

Because I do not face any stoppage during my work career, we always think about what we will do instead of caring about app configuration. It is organized, original, shows the calendar of all meetings, and the events that have occurred. I love Cisco Webex applications and looking forward to recommending it to anyone I know.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Other Software Used

Azure Bot Service (Microsoft Bot Framework), Class for Zoom, Husky

Usability

I really would thank Cisco engineers for the services and efforts they are providing to introduce us to the best tools that we can use in the engineering field. This is a great opportunity to express my amazing experience in dealing with Cisco products, specifically Cisco Webex. And as always, Cisco Webex is recommended to use very strongly.

Likelihood to Recommend

Cisco Webex is running very smooth through the installed app, and when you ask for support the helpline is really great. I think there was a time we have faced an issue in allowing certain one of our group to share his screen content, and he was able to display it, with video audio with all interaction.

Review Cisco Webex App

Overall Satisfaction with Webex App