User review of WebEx app
January 13, 2022

User review of WebEx app

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Usually, we use app for troubleshooting sessions and meetings. We use it for allowing remote assistance to access our network and other infrastructure services. Also, we use it as a way to hang out. It was a great help since the start of [the] pandemic because normal communication is not an option anymore.
  • Remote assistance
  • Meetings
  • Presentations
  • Just plain conversation between teams.
  • User interface
It was chosen by management.
Support is good.

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

It is good.
It is of great use when we need help from [the] Cisco Tech support team.

Webex App Feature Ratings

Task Management
6
Gantt Charts
6
Scheduling
6
Workflow Automation
1
Mobile Access
6
Search
5
Visual planning tools
2
Chat
10
Notifications
5
Discussions
10
Surveys
1
Internal knowledgebase
1
Integrates with GoToMeeting
5
Integrates with Gmail and Google Hangouts
5
Integrates with Outlook
5
Versioning
5
Video files
5
Audio files
6
Document collaboration
5
Access control
6
Advanced security features
6
Integrates with Google Drive
5
Device sync
6