Daily Webex Driver
April 13, 2022

Daily Webex Driver

Ry Miller | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex is the go-to lifeblood communication app for collaboration among architects and engineers. It's vital for basic collaboration like calling and meetings, but the real power comes through the use of Spaces and Teams to provide forums for real-time peer Q/A, document exchange, breaking topic-specific information, etc.

Pros

  • Team collaboration
  • Calling
  • Meetings

Cons

  • UI still has room for simplification and streamlining.
  • Better filtering options to separate "chatter" from desired information in Spaces.
  • Better use of UI real estate for content vs navigation.
  • Unknown
Webex is much more intuitive and engaging than Microsoft Teams, with a superior set of collaboration tools.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Cisco Unified Communications Manager (Call Manager), Cisco Unified Border Element (Cube), Zoom
Webex is great for any SME or enterprise collaboration suite.

Webex App Feature Ratings

Project Management
5.0
Scheduling
3
Workflow Automation
2
Mobile Access
9
Search
6
Communication
7.3
Chat
10
Notifications
9
Discussions
8
Surveys
4
Internal knowledgebase
5
Integrates with Outlook
8
File Sharing & Management
6.0
Video files
5
Audio files
5
Document collaboration
8
Integrates with Google Drive
6

Webex App Support

Excellent support provided by Cisco TAC

Using Webex App

Room for UI improvements and filtering options mentioned elsewhere in the review.

Comments

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