Cool WebEx
November 17, 2023
Cool WebEx
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex App
We use it for organizing calls with vendors and third-party. It serves as an option to Microsoft Teams when the third-party prefers that.
- Screen sharing for remote access is good
- There is a proper security control on invitees to a meeting. Only invited guest can be allowed into the call
- Call recording is not huge compared with similar products in the market
- Option should be given for call recording format ( wav, mp4, etc)
- It has always been our best option when Microsoft Teams is unavailable or a vendor specifically request for it use for a meeting.
- Cisco AnyConnect
- Cisco Umbrella
Some of the laptops of staff working from home could not properly authenticate after anyconnet was implemented. Some security exceptions had to be granted before they could work. But that was resolved with the latest upgrade
Sometimes when upgrades are pushed if you are not fortune, you will have to walk to the office to get your anyconnet upgraded by the desktop support team manually. Very frustrating when this happens during working hours
We decided to go for webEx because of cost to replace Skype for business.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
I wasn't involved with the implementation phase
Would you buy Webex App again?
Yes