Happy with the Webex Calling services.
September 02, 2025

Happy with the Webex Calling services.

Kanika Rajpal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling is cloud application for doing the international call with superior voice quality. It manages all the calls very efficiently. It has inbuilt lot of features or we can consider as complete package features like auto dailer for priority calls, instant chat or messaging for quick and smooth experience. It well designed and suited for every type of organisation. Well integrate with call management software without any problem.

Pros

  • Dashboard has clear view for managing all the call services.
  • Customised customer support platform.
  • It is transparent and flexible and provider smooth experience.

Cons

  • Mobile app calls getting dropped and facing background noise.
  • Mobile app is also slugy needs to be optimized.
  • After integrate with other Webex solution it boost performance and productivity.
  • Saves money as well as time in international calls.
We can combine with Webex events where we can organise and invite the peoples without any switching the application. It is very quick and speed up our performance and productivity.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Webex Events (formerly Socio)
It has advanced and finest call logging inbuilt tool that helps us to manage every single calls. Customised as per the needs is also seamless and it has global coverage capable. very user friendly as well as secure.

Webex Calling Feature Ratings

10.0
Hosted PBX
10
Directory of employee names
10
10.0
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Business SMS/External Messaging
10
Online Fax
10
Voicemail Transcription
10
10.0
Mobile app for iOS
10
Mobile app for Android
10
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
10.0
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10

Comments

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